Hapag-Lloyd Revises LOLO Payment Process at Chennai and Ennore Ports

What Happened?

Hapag-Lloyd will implement a new payment process for Lift-On/Lift-Off (LOLO) services at empty container yards in Chennai and Ennore, India, effective November 1, 2026. Customers must now pay these charges directly to yard operators via digital methods at the time of container handling. This change requires shippers to prepare payment and billing information to avoid disruptions during container pick-up and drop-off.

KEY HIGHLIGHTS
Published date
October 8, 2026
Effective from
November 1, 2026
Carrier
HLCU
Advisory category
operational_update
Affected Ports
Chennai, Ennore
Who is Affected?
Shippers, freight forwarders, and BCOs utilizing Hapag-Lloyd services for container movements through Chennai and Ennore ports in India will be directly impacted by this payment process change.
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