Marina, the Market Reliability Agent

Schedule Reliability Benchmarks for Every Carrier and Bookable Service on Your Lane

Marina shows how every carrier and service on your lanes really performs against the schedule it announced when you booked. It also tells you what the numbers mean for your next tender, lead time or booking.

See it in action
Marina, Portcast's Market Reliability Agent, benchmarking every carrier and service on a lane

Why doesn't carrier reliability data match the route you actually book?

Most carrier performance data covers a whole trade lane or a carrier overall. It rarely covers the exact port pair and service you book. Carriers also keep changing their schedules after you book.

Averages hide the detail

Most benchmarks cover a trade lane or a carrier overall, so the port pair and service you book get lost.

Indirect routes are missing

Many benchmarks cover direct sailings only. If your cargo transships, nobody checks whether the whole journey ran on time.

The wrong schedule is measured

Carriers revise their schedules after publishing. Proforma-based benchmarks use the original plan, and others use the final ETA, so neither reflects the schedule you booked against.

Your contracts are missing

Market averages describe the whole trade. To judge the services you negotiated, you need to compare them against the lane.

Two teams use different numbers

Procurement negotiates on one set of data and operations books on another. Delays and extra costs show up in the gap.

Better carrier selection starts with schedule reliability measured for the service you book.

Meet Marina

What is Marina, the Market Reliability Agent?

Marina is Portcast's Market Reliability Agent. It gives you schedule reliability benchmarks for every carrier and bookable service on your lanes. A bookable service is the sailing service you can actually buy, with its carrier, service code and alliance. Pick a lane and Marina ranks the services sailing it by on-time performance, using arrivals confirmed by ship tracking (AIS). An agent then writes a short verdict and one recommendation.

“Market” means all the carriers and services sailing the lane. Your own carriers' results on your shipments sit in the Logistics KPI dashboard, and the two views work together.

Teams use Marina as carrier selection software for tenders and bookings, and as a lane-level benchmark for planning. It puts ocean freight procurement and operations on the same data. The agent recommends and your team decides.

01

Scores the service you book

Each bookable service is rated with its carrier, service code and alliance.

02

Measures against the schedule live at booking

The baseline is the schedule published about three weeks before departure, when most bookings happen. It stays fixed, and Marina checks again at departure.

03

Includes transshipment routes

Indirect services are rated on their full route, and you can see performance by transshipment port.

04

Shows your contract position

Your contracted carriers are tagged and compared with the lane average.

05

Works with your other tools

Marina's reliability data feeds Reef, the Routing Agent, and forwarders can embed Marina's views in their own platform under their own brand.

What does Marina do?

Marina ranking the bookable services on a lane by on-time performance

Benchmarks carrier and service-level reliability by lane and service

Every carrier and service on the lane is ranked by on-time performance, with a rating, the number of completed voyages, the trend and the average delay. You see who holds their schedule on the lane you ship.

WHY IT MATTERS

You pick carriers based on how they perform on your lane.

Marina comparing announced and actual transit time for each service

Compares announced vs. actual transit time

See how long the carrier said the trip would take and how long it took. Use the real number to set lead times.

WHY IT MATTERS

Lead times built on delivered transit time are easier to defend.

Marina rating two transshipment routes on their full journey: US4 / TP16 via Colombo at 85.3% on time and CJX / SEA2 via Singapore at 18.5%

Covers direct and transshipment routes

Direct and indirect options sit side by side, so you can compare every way to book the lane.

WHY IT MATTERS

You see the connections that most benchmarks leave out.

Marina showing the completed voyages behind each reliability rating

Shows the evidence behind each rating

Each rating shows the completed voyages and the period it covers. A service with too few completed voyages shows “insufficient data”.

WHY IT MATTERS

You can tell a solid record from a thin one before you use it in a negotiation.

Marina's verdict and recommendation for a lane

Tells you what it means

The agent gives one verdict, the evidence and one recommendation, for example which service to favor for time-critical cargo. Marina calculates every number, and the agent explains it.

WHY IT MATTERS

Operators and customers get the finding in a few sentences, with no spreadsheet to read.

How do procurement and operations teams
use Marina?

Carrier tenders and contract negotiations

Procurement and trade lane managers
BEFORE

Negotiations rely on carrier-supplied claims and trade lane rankings.

WITH MARINA

Score every carrier bidding for a lane on on-time performance and announced vs actual transit time, and see how your contracted carriers compare with the lane average.

OUTCOME

A stronger negotiating position backed by evidence.

Marina's service reliability table for scoring carriers in a tender

Choosing which service to book

Operations and booking desks
BEFORE

Services are chosen on rate and habit, and reliability is assumed.

WITH MARINA

Compare the services on a lane side by side on on-time performance, transit time and transshipment. The recommendation points to the stronger service for time-critical cargo. To rank sailings for a specific booking, Reef, the Routing Agent, uses Marina's reliability data.

OUTCOME

Better-informed, consistent booking choices.

Marina recommending the stronger service for time-critical cargo

Setting lead times you can defend

Origin operations, procurement and supply chain planning
BEFORE

Lead times are set once from published schedules and rarely revisited.

WITH MARINA

Base lead times on measured transit time, including multi-leg routes. Marina shows the lanes with too little buffer and the lanes with too much.

OUTCOME

Lead times that fit what carriers deliver.

Marina showing measured transit time per service for lead time planning

Pricing premium services on proof

Forwarders
BEFORE

Premium routings are sold on carrier claims and relationships.

WITH MARINA

Check that the faster service really runs on time on that lane before you price it. Cargo owners can use the same view to see what a premium service buys them.

OUTCOME

Better margin on premium services and an answer ready when a customer asks.

Marina rating a premium service on its on-time record

Reliability inside your own platform

Forwarders' technology and customer success teams
BEFORE

Building reliability views in-house takes a development project.

WITH MARINA

Embed Marina's views in your customer platform under your brand, and pass the lane and your preferred carriers in the URL.

OUTCOME

A better customer experience without building the data layer.

Marina's reliability view embedded in a forwarder's own customer portal
How it works

How does Marina measure schedule reliability?

Choose your lanes
Tell us the origin and destination ports you ship and tag the carriers you contract. Marina covers every carrier and bookable service on those lanes.
A lane chosen in Marina with every bookable service and the contracted carriers tagged
Compare announced with actual
Marina records the schedule each carrier published about three weeks before departure and checks it again at departure. It compares both with AIS-confirmed arrivals. A sailing is on time if it arrives within 2 days of that schedule.
Marina comparing the announced schedule with AIS-confirmed arrivals
Get a verdict and a recommendation
For each lane you see carriers and services ranked, with the completed voyages behind every rating, the trend and a short written recommendation. You can export the view or embed it in your own platform.
Marina's services ranked by on-time performance with a recommendation
IMPACT
PORTCAST ESTIMATES · GLOBAL FREIGHT FORWARDER

What does Marina
save in practice?

A global freight forwarder ships about 143,000 containers a year on 58 contracted lanes. Marina benchmarks every carrier and bookable service on those lanes, 412 services in all, so procurement, operations and sales work from the same evidence instead of carrier claims.

~$297k

in estimated value from stronger tender outcomes, across about $141M of freight spend.

~$164k

in estimated savings from lead times set on measured transit time, with about 138 fewer expedited or rebooked shipments a year.

~$126k

in estimated margin from premium services priced on proof, across about 1,290 extra premium bookings a year.

Your own volumes, rates and costs will give a different figure.

Customer proof

What our customers say

“

My team used to pick services by habit and by what the carrier's rep told us. Now we open Marina, see how each service on the lane has actually run, and book with confidence. When a customer asks why we chose a service, we have an answer.

Ocean Operations Manager
Global Freight Forwarder

How is Marina different from carrier claims and trade-lane averages?

Without Marina
With Marina
RECOMMENDED
Carrier tender
Carrier-supplied claims and generic trade-lane rankings
Schedule reliability benchmarks for every bookable service on your lanes
What is measured
A carrier overall, or a whole trade lane
Each bookable service on your lane, with its carrier, code and alliance
Baseline
The original plan or the final revised ETA
The schedule published about three weeks before departure, checked again at departure
Trans­shipment options
Often left out or judged on gut feel
Rated on the full route, beside direct services
Contract position
Hard to compare with the market
Contracted carriers tagged and compared with the lane average
Lead time buffer
Set once and inherited
Set from announced vs actual transit time on the lane
Confidence
A single number with no sample
Completed voyages and period shown beside every rating
Next step
You interpret the data
An agent gives a verdict and one recommendation
Connected agents

How do Marina, Reef and Darya, Portcast's AI agents, work together?

Three agents cover the life of a booking. Each one builds on the one before, and your team approves every step.

YOU ARE HERE
Marina's service reliability table by carrier and service
01 · PLAN, BEFORE YOU BOOK

Marina

Benchmarks every carrier and bookable service on your lanes, so tenders, contracts and lead times start from delivered performance.

You are here
→
Reef's recommended sailings ranked for a booking
02 · BOOK, AT THE BOOKING

Reef

Ranks live sailings for the booking against your priorities, using carrier and service-level reliability data, and recommends the best fit.

Explore Reef →
→
Darya's daily briefing header for an operator
03 · MANAGE, AFTER YOU BOOK

Darya

Reviews every shipment overnight, ranks what needs attention, and flags when a booking needs a different sailing.

Explore Darya →
When Darya flags a disruption, Reef can propose alternate sailings, informed by Marina's carrier reliability data.
FAQ

What do teams ask most about Marina?

Any other question that isn’t mentioned? Don't hesitate to get in touch.

What is Marina, the Market Reliability Agent?

Marina is Portcast's Market Reliability Agent. It benchmarks schedule reliability for every carrier and bookable service on your lanes, using AIS-confirmed arrivals. An agent then gives a short verdict and a recommendation. Teams use it for carrier selection, tenders and contract negotiation, lead time planning and, for forwarders, pricing premium services.

What does “market” mean in Market Reliability Agent?

It means all the carriers and services sailing the lane, measured from AIS-confirmed arrivals.

How is Marina different from other carrier performance benchmarking tools?

Many benchmarks report by trade lane or carrier and measure against the original schedule or one set close to arrival. Marina benchmarks the specific bookable service on your lanes, measures against the schedule published about three weeks before departure, and includes transshipment routes. That is the schedule a booking desk sees when it books.

How does Marina define on-time?

A sailing is on time if it arrives within 2 days of the schedule the carrier published about three weeks before departure.

Why do Marina's numbers differ from published reliability indexes?

Each index picks its own window and baseline, so the figures differ. Marina uses a 2-day window against the schedule published about three weeks before departure, because that is when most bookings are made. In Portcast's own tracking of 769 monitored sailings, the announced arrival moved by a median of 1.8 days before departure, and 17% of sailings moved by 4 days or more. The baseline you choose changes the result.

Does Marina cover transshipment routings?

Yes. Indirect services are rated on their full route, next to direct services, and you can see performance by transshipment port. Marina does not recommend splitting a journey across carriers, since that cannot be booked.

What coverage does Marina have?

Marina covers the lanes you set up with Portcast. It uses direct carrier integrations, supporting schedule data and AIS-confirmed arrivals. Every rating shows the completed voyages behind it, and a service with too few shows “insufficient data”. A lane outside coverage is shown as not covered, with who to contact to add it. We add any specific container lanes on request.

How is Marina different from the Logistics KPI dashboard?

The Logistics KPI dashboard shows how the carriers you use performed on your own shipments. Marina benchmarks every carrier and service sailing a lane, including ones you have not used. Together they show your carriers against the market.

Can Marina be used as carrier selection software for tenders?

Yes. Procurement teams score every carrier bidding for a lane on on-time performance and announced vs actual transit time, and see how their contracted carriers compare with the lane average. That puts ocean freight procurement on your own evidence.

How does Marina connect to Reef, the Routing Agent?

Marina’s service-level reliability is the evidence Reef uses when it ranks sailings. Marina benchmarks the lane and Reef ranks sailings for a specific booking.

Does Marina book for us?

No. Marina reads the data and gives one recommendation, such as which service to favor for time-critical cargo. Your team makes the decision.

Can we embed Marina in our own customer portal?

Yes. Marina's views are designed to embed in customer-facing platforms under your own brand, and you can pass the lane and your preferred carriers in the URL. New capabilities arrive as Portcast ships them.

Does Marina work for both cargo owners and forwarders?

Yes. Cargo owners use it for carrier selection, tender preparation and lead time planning. Forwarders use it to give operations the same data procurement negotiates on, price premium services on proof, and offer reliability views to their own customers.